Answers for travelers browsing stays and owners listing their property.
For Travelers
No. We're a local directory, not a booking agent. Every listing shows the owner's phone number or WhatsApp so you can contact them directly, agree on dates and pricing, and arrange your stay without any middleman fees.
Yes, browsing B&Bs, restaurants, events, and attractions on the Guide is completely free for travelers — no account required.
Property owners manage their own listings from their dashboard, so pricing, photos, and availability are kept current by the people who run the property. We recommend confirming exact availability and pricing directly with the owner before finalizing plans.
Yes. On the Browse Stays page you can sort by price, set a maximum price, and filter by amenities like WiFi, breakfast, and parking.
Since arrangements happen directly with owners, response times can vary. If a property isn't responding, try their alternate contact method on the listing, or reach out to us and we'll follow up on our end.
For B&B Owners
Listing your B&B is free, with zero commission on bookings. You keep full control of pricing and guest communication.
Sign up for an owner account, then add your listing from your dashboard — including your main photo, gallery, description, amenities, and individual rooms with their own pricing.
New listings are reviewed before they go live to keep the directory trustworthy for travelers. Once approved, your property appears in Browse Stays and can be found via search and filters.
Yes. The Rooms & Pricing manager on your listing lets you add separate room types, each with its own price, bed count, guest capacity, description, and photos.
From your dashboard, open the listing you want to change and use the edit page to update details, swap the main image, or manage your gallery and rooms at any time.
You do. OverNightStays connects you with travelers, but all booking arrangements, deposits, and payments happen directly between you and your guests.
Account & Support
Use the "Forgot your password?" link on the login page to receive a reset link by email.
Email us at info@staycarletonville.com or call +27 (0) 12 345 6789. See our Privacy Policy and Terms & Conditions for more details on how the platform works.